Shipping Policy

At MOM JEWELLS , we ensure your jewellery reaches you safely and on time.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Customized or pre-order items may take longer, and we will notify you in advance.

Delivery Time

• Standard delivery usually takes 5–7 business days within India.

• International shipping timelines may vary depending on location and customs clearance.

Shipping Charges

• Shipping charges (if any) will be displayed at checkout before you confirm your order.

• We may offer free shipping on selected products or above a certain order value.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS to track your package.

Delays

• We strive to deliver on time, but delays may occur due to factors beyond our control (weather, courier delays, or customs for international orders). We will keep you updated in such cases.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 2 days with photos/videos of the product and packaging.

• In case of lost shipments, we will coordinate with our courier partners to resolve the issue.

Contact Us

For any shipping-related queries, feel free to reach us at momhandpickedjwellery@gmail.com